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REALFacts Support Hub

Your go-to guide for navigating Pinpoint Guam's REALFacts platform. Use the AI chat to answer common questions, learn how to subscribe and find ways to maximize your searches.

What is REALFacts?

REALFacts is Pinpoint Guam's powerful property research tool, giving users access to recorded land instruments, property data, and transaction history across Guam. Whether you're a real estate professional, attorney, lender, or homeowner, REALFacts puts official land management data at your fingertips.
 

Who is REALFacts for?

🏠 Property Owners
Research your own lot history and recorded instruments.

🏢 Real Estate Pros

Access full instrument records and advanced map tools

⚖️ Legal, Finance and Government Agencies

Search grantors, grantees, mortgagors and more.

Find what you're looking for with AI support

With the help of ChatGPT, let's help you find what you're looking for.  

Subscription Tiers

REALFacts offers various access tiers, each unlocking different levels of data and functionality.

Subscription tiers reset to Public every 30 days. Remember to resubscribe to maintain your access.

Tiers at a Glance

Public

Basic access and is available to all visitors. Create your free login.

The Originator

Exclusively for members of the Guam Association of REALTORS®. The Originator tier provides access to specialized data and tools tailored for professionals.

Looking for More Functionality?

Contact us to learn how to unlock advanced map tools, instrument searches, and more. 

How to Subscribe Monthly?

Follow the steps to subscribe to your desired subscription tier.

Set a monthly calendar reminder to resubscribe on the last day of your subscription so you never lose access to your access tier.

01

Login to REALFacts

03

Select Billing Tab

05

Select subscriptions tab

07

Click Refresh

02

Go to "My Account"

04

If a pop-up appears, click yes. If not, move on to the next step

06

Subscribe to your desired plan

08

You are now subscribed

Maximize Your Searches with Wildcard

What Is a Wildcard Search?

By default, all REALFacts search fields look for exact matches. When you're dealing with complex Guam legal descriptions, an exact match can be hard to get right.

The solution: use the asterisk (*) as a wildcard character. Place a * anywhere in your search string to substitute for unknown or variable characters. This returns a broader set of results and helps you find records even when the formatting is uncertain.

Check out this property search example that uses the wildcard function (*)
EXAMPLE:     19-NEW-REM-5-1NEW-R2
SEARCH:        *19*New*Rem*5*1*New*R*2*

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